General's Hardwood Flooring

Public ratings

Ratings snapshots collected 2026-05-15. Full review text is published by the original platforms — we link rather than republish.

About (editorial)

General's Hardwood Flooring has been Scott General's owner-operated shop since 2002, working out of 530 Basket Road in Webster (14580). The public service line is wider than most directory entries: installation, refinishing, and — most distinctively — hardwood repair that explicitly covers water damage from leaks, spills, and flooding, plus warping, cupping, buckling, and squeaky floors caused by subfloor or loose-board issues. For the ice-dam season repair use case central to this directory's specialty pivot, that explicit repair line is exactly the conversation a homeowner with a January leak needs. The shop is fully licensed and insured in New York State, with strong public reviews (5.0 on Chamber of Commerce across 17 reviewers, 94% Facebook recommendation across 31 reviews). Scott himself is named in customer testimonials about species and color matching on repair patches — the granular skill that matters when you're trying to blend new boards into a 1940s oak floor without the patch looking like a patch. Best fit for repair-driven scopes rather than full-house refinish or new install.

Best fit for repair-driven scopes: water damage, ice-dam leaks, subfloor squeaks, board-level patches with species matching. Owner since 2002 — long Rochester trade history.